Best Workplace 2019

Great Place To Work Great Place To Work Europe
Kuba, service
delivery manager

ServiceNow Business Analyst

Location: Warszawa

The challenges waiting for you:

  • Assisting with understanding business requirements and translating those into a clear set of functional requirements 
  • Eliciting, understanding, interpreting and representing business requirements for functionality required in ServiceNow 
  • Acting as a liaison between the customer and technical teams to ensure requirements are understood
  • Working with product management and technical design architects to translate requirements into technical specifications
  • Responsibility for active involvement with Quality Assurance teams in defining the QA strategy, test plans and use cases to validate solution

Required skills:

  • 3+ years of experience as a Business Analyst
  • Technical Business Analyst with experience in enterprise level ITSM systems
  • Background in enterprise level system performance analysis and KPI’s
  • Strong analysis and documentation skills
  • Excellent Stakeholder management
  • Excellent working knowledge and experience of SDLC


  • Analysis and Design experience of ServiceNow version upgrades
  • Background in enterprise level system monitoring, preferably of ServiceNow

Why it's worth to join Sii?:

  • You will join the Leader. With over 4 000 specialists, Sii is actually the fastest growing, most successful & undisputed number 1 IT & Engineering services company in Poland!
  • You will work on challenging & fascinating international projects run for hundreds of prestigious customers from various sectors & industries
  • We will guarantee you many career development opportunities, facilitated by our Job changer application which allows you to change a project, the area of your activity or a place of work
  • You will cooperate with the best experts in talented & passionate teams on most advanced cutting-edge technologies
  • You will work in Great Place to Work company with amazing atmosphere and authentic values. You will meet new fantastic friends here!
  • We will support your personal dreams and initiatives within Passion Sponsorship Program and Power Volunteers Program
  • We will invite you to awesome integration meetings, interest groups and meetups
  • You will enjoy comfortable, top class, modernly designed office in the best location

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