Best Workplace 2019

Great Place To Work Great Place To Work Europe
Kuba, service
delivery manager

L2/L3 Support Specialist – Application Administrator

Location: Warszawa

The challenges waiting for you:

  • Resolving requests and incidents related to the use of domain specific applications
  • Keeping track of service records in accordance with ITIL and best company policy practices
  • Shift based work in 24\5 mode (majority of shifts for EU Time Zone)
  • Working with documentation (technical, SOP\TOP, guides)
  • Collaboration with global IT support teams

Required skills:

  • 2+ years of experience related to user and application support working on L2/L3
  • Practical knowledge of ITIL's methodology and following processes - Access, Incident Management, Infrastructure Monitoring, Change Management, Problem Management for Oracle\Java based applications
  • Practical knowledge of SQL at Support Analyst level
  • Knowledge of Service Now or similar tools, JIRA
  • Working specifically with Oracle databases
  • Experience with technical documentation
  • Hands-on experience of Linux systems
  • Very good knowledge of English

Why it's worth to join Sii?:

  • Work on challenging & fascinating international projects run for hundreds of prestigious customers from various sectors & industries
  • Develop your career thanks to many opportunities facilitated by our Job Changer application which allows you to change a project, the area of your activity, or a place of work
  • Cooperate with the best experts in talented & passionate teams on most advanced cutting-edge technologies
  • Broaden your skills by taking part in various internal and external trainings
  • Work in Great Place to Work company with over 4 000 specialists, amazing atmosphere and authentic values. You will meet new fantastic friends here!
  • Get private health care and Multisport card for you and your family, take part in language lessons organized in the office, and join MyBenefit System
  • Fulfil your personal dreams and initiatives within Passion Sponsorship Program and Power Volunteers Program supported by us
  • Take part in awesome integration meetings, interest groups and meetups
  • Enjoy comfortable, top class, modernly designed offices in the best locations

Join us

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Only three steps to join us
Send your application.
Meet us at the recruitment interview.
Take part in the verification of your skills.
Start your adventure with Sii!

Please note that we will contact only selected candidates.

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