Possible locations
  • Scotland
  • United Kingdom
  • Remote work

Sii Poland is the leader in IT, engineering, and consultancy services hiring over 7500 IT experts in Poland with more than 200 prestigious customers. Join us as an Field Support Engineer!

We are seeking highly skilled Field  Engineers to support our client across United Kingdom (London, Bristol, Birmingham, Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices.

 The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage devices, and large-scale payment products. This role may require functioning as a desk side support specialist during engagements and can involve leading a team or site when necessary.

Your role

  • Provide technical suport
  • Condu server and storage break and fix operations
  • Act as a desk side support specialist for enterprise products
  • Maintain incident and request tickets within the ticketing syste,
  • Support networking and payment systems products, meeting certification requirements
  • Conduct software, hardware, and networking support for desktops, laptops, and servers
  • Install and maintain PCs, associated software, networks, servers, and peripherals
  • Perform installations, moves, adds, and changes (IMAC)
  • Test and certify PCs, networks, servers, and client-approved applications
  • Ensure customer satisfaction and professionalism throughout the service delivery transaction.

Your skills
  • Minimum 2 years of hands-on technical experience
  • Knowledge of Active Directory/Exchange Server and operating systems
  • Previous work with operating systems and troubleshooting capabilities
  • A high school degree is required and Bachelor’s degree or equivalent technical training preferred
  • Mechanical capability and understanding of ESD procedures
  • Specific manufacturer-specific certifications as required (e.g., EMC, Dell, Cisco, Microsoft, Apple, Unisys) and COMPTIA certifications and NETWORKPLUS certification preferred
  • Ability to test and certify mainframes/servers with associated peripherals
  • Microsoft Server Certified Professional Certification and/or CCNA Certification is an added advantage

Job no. 240628-TOGCI

Why Sii

Great Place to Work

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

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Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

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Projects suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

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We share the profit with Workers

last year we allocated PLN 23 M to this benefit

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PLN 1 000 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

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7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

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Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

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Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

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Open-minded and available management team

quick decision-making, we’re all on a first-name basis

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True values

these are not empty words – we’re guided by them every day

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Fantastic atmosphere

created by all Sii Power People

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Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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