Possible locations
  • Bialystok
  • Bydgoszcz
  • Cracow
  • Czestochowa
  • Gdansk
  • Gliwice
  • Katowice
  • Lodz
  • Lublin
  • Pila
  • Poznan
  • Rzeszow
  • Szczecin
  • Torun
  • Warsaw
  • Wroclaw
Technologies & tools
  • ServiceNow
  • JavaScript
  • REST API
  • Agile
  • BPMN

The ServiceNow Team at Sii provides comprehensive services to clients across various industries in Europe and the United States. We specialize in enhancing customer platforms, optimizing and digitizing process flows, and expanding platform usage within client organizations. Our expertise spans multiple ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, SecOps, and ITBM (PPM).

We are currently seeking a ServiceNow Analyst to join our team. In this role, you will be involved in multiple projects utilizing various modules and applications within the ServiceNow platform.

Your role

  • Conducting business analysis to understand customers' expectations for ServiceNow out-of-the-box or custom solutions, with a strong focus on the HRSD module
  • Translating user requirements into development specifications and supporting the development team as needed
  • Designing solutions that align with stakeholders' requirements
  • Creating and managing project and deliverable documentation
  • Establishing technical requirements for the delivery team (e.g., user stories, acceptance criteria)
  • Supervising development progress and guiding customers through the UAT phase
  • Managing production deployments
  • Conducting necessary training for end-users on platform usability and implementing solutions

Your skills
  • Hands-on experience with the ServiceNow platform, particularly with the HRSD module
  • Previous experience as a Business Analyst
  • Ability to collaborate with both technology and business stakeholders daily
  • Strong problem-solving skills
  • Excellent communication skills, especially in addressing development issues, negotiating with customers, and implementing solutions based on ServiceNow best practices
  • Fundamental understanding of the technologies used within ServiceNow, such as JavaScript, REST API, and relational databases
  • Familiarity with Agile/Scrum methodologies
  • Experience in creating understandable flow charts according to BPMN guidelines
  • ServiceNow Certified System Administrator certification

Job no. 240814-3RY72

Why Sii

Great Place to Work

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

More

Fascinating projects

prestigious brands from around the world, long-term contracts with many clients

More

Projects suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

More

We share the profit with Workers

last year we allocated PLN 23 M to this benefit

More

PLN 1 000 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

More

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

More

Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

More

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

More

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

More

True values

these are not empty words – we’re guided by them every day

More

Fantastic atmosphere

created by all Sii Power People

More

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

Show more Show less

Join us

Allowed extensions: DOC, DOCX, PDF (max 5MB)

Your message was sent successfully.

Thank you!

Find out more about Sii

Sorry, something went wrong and your message couldn’t be delivered.

Please refresh the page and try again.

File upload error

No file was uploaded

Incorrect file size (max 5MB)

Invalid file format

Empty file

Processing...

Do you have a friend looking for a new role?

Bring them to Sii and receive a bonus

Introduce your friend
We hire them
You get up to PLN 8 000

Recommended person data

Allowed extensions: DOC, DOCX, PDF (max 5MB)

Your data

Terms and conditions
Introduce your friend to Sii
If she/he joins us
You get up to PLN 8 000

Your message was sent successfully.

Thank you!

Find out more about Sii

Sorry, something went wrong and your message couldn’t be delivered.

Please refresh the page and try again.

File upload error

No file was uploaded

Incorrect file size (max 5MB)

Invalid file format

Empty file

Processing...

Apply now Recommend a Friend

SUBMIT

Ta treść jest dostępna tylko w jednej wersji językowej.
Nastąpi przekierowanie do strony głównej.

Czy chcesz opuścić tę stronę?

Einige Inhalte sind nicht in deutscher Sprache verfügbar.
Sie werden auf die deutsche Homepage weitergeleitet.

Möchten Sie fortsetzen?