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Best Workplace in Poland 2018

Wojtek, graphic designer
3,500
employees
Great Place To Work
500 mln PLN
revenue

2nd Line Support Specialist

Location: Wrocław

The challenges waiting for you:

  • Daily environment health check and pre-shift communication
  • Updating cases and communicating with clients on a daily basis
  • Escalating customer issues through the propoer channels
  • Recognizing and prioritizing tasks arriving to dedicated queue

Required skills:

  • Ability to resolve complex technical problems
  • Ability to troubleshoot hardware, software, and networking issues on laptops, PCs, thin clients and mobile devices.
  • Good knowledge of Microsoft Office, Internet Explorer, Lync and Windows 7
  • Very good English skills

Your benefits:

  • A rich package of technical, individual and group, trainings
  • Support in development through e-learning platforms and knowledge sharing meetings for IT Experts (among others: own Meetup, Get.Net and ngSummit conferences)
  • The opportunity to learn new technologies thanks to the option of changing projects and sectors
  • Possibility to work in the company that emphasizes the atmosphere and passions of the employees
  • Lots of memorable integration parties for you and your family (e.g a pirate carnival ball, beer fridays or an integration trip)
  • Stable employment in the Great Place to Work!

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