An ITIL® V3 Expert qualification or at least 17 credits in ITIL® V3 or ITIL® 2011
IT experts and managers who already have extensive knowledge of IT management services and relevant ITIL® V3 certificates
An ITIL® V3 Expert qualification or at least 17 credits in ITIL® V3 or ITIL® 2011
IT experts and managers who already have extensive knowledge of IT management services and relevant ITIL® V3 certificates
The number of participants: 8-15 people
Duration: 5 days
Available language: PL/ EN
Available course material: EN
Available exam: EN
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