ITIL

ITIL is a set of best practices for IT Services Management through their entire lifecycle, which is designed to improve efficiency and achieve the service level satisfying for business. The trainings offered by Sii provide in-depth knowledge and skills earned through practical usage of ITIL procedures, needed to pass the exams certified by Axelos.

Accredited

  • ITIL Foundation

  • ITIL Practitioner

  • ITIL Service Strategy (SS)

  • ITIL Service Design (SD)

  • ITIL Service Transition (ST)

  • ITIL Service Operation (SO)

  • ITIL Continual Service Improvement (CSI)

  • ITIL Service Offerings & Agreements (SOA)

  • ITIL Planning, Protection & Optimization (PPO)

  • ITIL Release, Control and Validation (RCV)

  • ITIL Operational Support and Analysis (OSA)

  • ITIL Managing Across the Lifecycle (MALC)

 

Bespoke

  • IT Awareness

  • ITIL Introduction

  • CHANGE MANAGEMENT IN IT SERVICES

  • INCIDENT MANAGEMENT AND REQUEST FULFILLMENT

  • Problem Management

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Agnieszka Rutkowska

Agnieszka Rutkowska Training Practice Sales Manager

Have you become interested in our offer? Would you like to know more about the Tranings organized by Sii? We welcome you to contact us! Our expert will answer all your questions and help you select the best offer for you!
Contact us
al. Niepodległości 69
02-626 Warszawa

Tel. 22 486 37 37
Fax 22 486 37 34


al. Grunwaldzka 472a
80-309 Gdańsk

Tel. 58 32 17 800
Fax 22 486 37 34


ul. Słowackiego 13
40-094 Katowice

Tel. 32 661 41 91
Fax 22 486 37 34


ul. Wielicka 72
30-552 Kraków

Tel. 12 390 61 70
Fax 22 486 37 34


Nord Park, Building B
ul. Szeligowskiego 6
20-883 Lublin

Tel. 81 45 46 888
Fax 22 486 37 34


ul. Kopcińskiego 77
90-033 Łódź

Tel. 42 239 29 60
Fax 22 486 37 34


ul. Głogowska 31/33
60-702 Poznań

Tel. 61 639 76 80
Fax 22 486 37 34


al. Niepodległości 69
02-626 Warszawa

Tel. 22 486 37 37
Fax 22 486 37 34


Sky Tower
ul. Gwiaździsta 66
53-413 Wrocław

Tel. 71 75 82 290
Fax 22 486 37 34


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