Effective team management

Course objectives

Gaining knowledge on team management practices, especially understanding the various methods of employee motivation, manager’s authority and leadership as well as developing skills at providing feedback.

Benefits

• Participants will understand:
  • main ideas and aspects of team management,
  • concept of leadership, especially situational leadership (according to Ken Blanchard),
  • various methods of motivating people.
• At the end of this course the participants will be able to:
  • choose the appropriate methods of motivating people (depending on their characteristics, roles and functions within the organization),
  • manage people according to their level, position and dedicated tasks,
  • constructively provide people with feedback on the results of their work, behaviour and attitude.

Training scope

• What does people management mean
• • definition of the concept
  • components
• Manager vs. leader
  • characteristic
  • main differences between manager and leader
  • scope of responsibility and main objectives
• Employee motivation
  • most common motivators
  • applying appropriate encouragements to circumstances and workers
  • Herzberg’s theory
• Employee development and Ken Blanchard situational leadership
• Effective communication and providing constructive feedback
  • instruction and training
  • SPINKA technique
  • SPINKA (on the basis of questions)
  • main aspects of non-violent communication („I feel, I observe, I need…”)
  • FUKO model
  • Coaching dialogue
• Building position and establishing your authority as a leader

Audience

All the people involved in and responsible for management of employees, especially managers, line managers, team leaders; also everybody, who cooperates with other people and provides them with feedback (project managers, project coordinators, process managers etc.)