Why take this course
Participants will gain practical insight into workplace bullying (mobbing) and discrimination and learn why legal knowledge and formal procedures alone are not sufficient. Equally important are the skills required to recognize problematic situations, respond appropriately, and conduct effective intervention conversations.
This webinar is particularly valuable for professionals who want to assess their readiness to handle employee complaints, identify signs of exclusion within teams, or address concerns related to managerial communication styles.
Main objectives:
- Increase participants’ awareness of workplace discrimination and bullying.
- Develop the ability to recognize warning signs in workplace behavior and communication.
- Learn effective methods for responding to and preventing inappropriate workplace conduct.
What you’ll learn
Upon completion of the training, participants will be able to:
- Identify early signs of workplace bullying and discrimination.
- Respond appropriately and in line with organizational procedures.
- Create communication that promotes inclusion, respect, and psychological safety.
- Strengthen a culture of dialogue, accountability, and mutual respect within the workplace.
Who is this course for
This webinar is primarily designed for professionals responsible for people management, handling workplace concerns, and developing organizational standards of collaboration.
Target audience:
- HR Professionals and HR Business Partners – to strengthen their ability to receive complaints, recognize situations requiring intervention, and support managers.
- Managers and Team Leaders – to identify concerning behaviors, respond appropriately, and conduct difficult conversations with employees.
- Professionals responsible for internal policies and procedures – to assess whether their organization has effective anti-bullying and anti-discrimination measures in place.
- Business Owners and Senior Executives – to better understand organizational responsibility for maintaining a healthy work environment and preventing inappropriate behavior.
Topics covered
1. Definitions and Differences: Bullying, Discrimination, and Workplace Conflict
- Definitions of workplace bullying and discrimination under labor law and case law.
- Types of discrimination: direct discrimination, indirect discrimination, harassment, and sexual harassment.
- The scale of workplace bullying in Poland: statistics, impact, and legal consequences.
2. Identifying and Responding to Bullying and Discriminatory Behaviors
- Mechanisms behind workplace bullying: phases, roles, and dynamics.
- Case studies: analysis of real-life workplace bullying situations.
- Practical exercises in recognizing warning signs.
- Workshops on response techniques and intervention strategies.
- Role-play simulations of intervention conversations with individuals experiencing bullying.
- Group exercise: transforming inappropriate statements into neutral and supportive communication.
3. Social Dialogue and Employee Participation as Management Tools
- The concept of social dialogue and its role within organizations.
- Forms of employee participation: consultation, negotiation, and shared decision-making.
- Building dialogue structures within organizations, including employee councils and consultation teams.
- Workshop: conducting effective employee consultations.
- Group simulations of employee negotiations.
4. Building a Culture of Inclusion and Diversity
- Diversity in the workplace: generational, cultural, and disability-related diversity.
- Organizational benefits of diversity management.
- Eliminating stereotypes and unconscious biases through awareness-building exercises.
- Workshop: creating integration plans for multigenerational teams.
- Case studies of successful inclusion practices in Polish organizations.
- Developing and implementing an internal anti-bullying policy.
5. Anti-Discrimination Communication and Assertiveness in Professional Relationships
- Inclusive language and discrimination-free communication.
- Assertive response techniques for discriminatory behavior.
- Practical exercises in formulating assertive messages in challenging situations.
- Workshop: mediation and conflict resolution related to discrimination issues.
- Simulations of conversations aimed at correcting inappropriate workplace behaviors.
