Training objectives
- Development of skills to conduct trainings in a professional manner
- Development of the ability to work with a group in an interesting and engaging way
- Development of common, repeatable training standards
- Development of training structures and scenarios
Recipients
A workshop also for persons acting as trainers for internal and external clients.
Benefits
- Learning the principle of designing courses and creating scenarios
- Learning the method of constructive communication while working with a group
- Learning effective methods of activating participants
- Presenting information in a way that is attractive to participants
- Using your strengths to better adapt your style of conducting training
- Tame the fear of conducting training in a new area
- Dealing with difficult situations during training
Course scope
Principles of effective training:
- The needs of the group before the training begins
- The CHARM (Polish: OCZARUJ) model as a proven recipe for building atmosphere
- Building a good attitude and commitment of participants from the very beginning
- Learning process of adults – Kolb’s cycle
The quality of the trainer’s communication vs. the course of training:
- Principles of good communication – messages that build understanding
- Active and friendly listening: clarification, paraphrasing
- Techniques for asking questions and directing the discussion to the training objective
- Using consensus-building messages
- Feedback as a part for discussion management
- Importance of the trainer’s non-verbal speech
Competencies of the trainer:
- Elements of building the trainer’s authority
- Tasks and skills of the group leader
- The influence of trainer’s attitude and their behavior during the training on acquiring knowledge
- Methods and trainer tools that engage participants
- Creative methods of conducting training
Methods to engage remote training participants:
- Free online tools for activating remote training participants: Padlet, Mentimer, Wordwall, Metroretro, G-Suite: Docs, Sheets, Forms
- Using functions of teleconference platforms: screen sharing, using White Board, Pools, Chat, Raise your hand, breakout rooms
Working with a group:
- Group dynamics – the process of changes taking place in a group
- Phases of the group process vs. difficulties in working with a group
- Group roles occurring in the group process and their influence on the course of training and remaining participants
- Adjusting the forms of conducting training to the group structure
Redesigning training:
- Building scenarios and structures for training
- Trainer etudes – conducting the chosen part of your own training