Course objectives

Understanding the:

  • Introduction to Service Integration and Management (SIAM®)
  • SIAM® implementation roadmap
  • SIAM® and its relation to other management practices
  • SIAM® roles and responsibilities
  • SIAM® practices
  • Processes to support SIAM
  • SIAM® challenges and risks
Training scope
  • Introduction to Service Integration and Management (SIAM®)
  • Fundamentals of SIAM®
  • SIAM® methodology and the various structures suggested for the service integrator layer
  • Service Integration and Management Implementation Roadmap
  • SIAM implementation key stages, the main objectives and activities of these stages
  • Service Integration and Management roles & responsibilities
  • Different SIAM® roles and their responsibilities
  • Service Integration and Management practices
  • Different ITSM practices
Prerequisites

There are no specific pre-requisites for entry to the examination; however it is strongly recommended that candidates have good knowledge of IT Service Management terminology, for instance through a recognized IT Service Management framework.

Audience

This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or that want to implement this methodology in an organization, in particular those professionals who are already working with IT Service Management processes. Furthermore, this SIAM® certification is intended for providers that want to implement and manage Service Integration and Management models.

The number of participants: 8-15 people

Duration: 2 days

Available language: PL / EN

Available course material: EN

Available exam: EN

Course form
Presentation, lecture, discussion, case study and assignments.
Exam
  • Exam is obligatory
  • Multiple choice test; 40 questions
  • Pass mark: 65% (26 out of 40)
  • Open book: no
  • Electronic devices permitted: no
  • Time allocation: 60 min + 25% for non-native speakers

Download materials

Download

Thank You!

Sorry, something went wrong.

Please refresh the page and try again.

Processing...

Choose the most suitable date

ITIL® & ITSMITIL® & ITSM
Accredited

SIAM® Foundation

Location:
On-line
Language:
PL
Date:
15.02.2022 - 16.02.2022
Net price:
PLN 1 450
PLN 1 600
Exam net price:
PLN 800
ITIL® & ITSMITIL® & ITSM
Accredited

SIAM® Foundation

Location:
On-line
Language:
EN
Date:
15.02.2022 - 16.02.2022
Net price:
PLN 1 600
Exam net price:
PLN 800
ITIL® & ITSM
Accredited

SIAM® Foundation

Location:
On-line
Language:
EN
Date:
15.02.2022 - 16.02.2022
Net price:
PLN 1 600
Exam net price:
PLN 800

Thank you for signing up for our training.

We'll contact you to finalize the sign-up process.

SEND NEXT ENROLLMENT FORM

Sorry, something went wrong and your message couldn’t be delivered

Please refresh the page and try again

Processing...

Thank you for signing up for our training.

We'll contact you to finalize the sign-up process.

SEND NEXT ENROLLMENT FORM

Sorry, something went wrong and your message couldn’t be delivered

Please refresh the page and try again

Processing...

You might also like

ITIL® & ITSM
Accredited

ITIL®4 Foundation

Duration:
2 days
ITIL® & ITSM
Accredited

ITIL®4 Specialist Create, Deliver & Support (CDS)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL®4 Drive Stakeholder Value (DSV)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL®4 Specialist High Velocity IT (HVIT)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL®4 Driect, Plan & Improve (DPI)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL®4 Digital & IT Strategy (DITS)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL®4 Managing Professional Transition (MPT)

Duration:
5 days
ITIL® & ITSM
Accredited

ITIL® Practitioner

Duration:
2 days
ITIL® & ITSM
Accredited

ITIL® Service Strategy (SS)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL® Service Design (SD)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL® Service Transition (ST)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL® Service Operation (SO)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL® Continual Service Improvement (CSI)

Duration:
3 days
ITIL® & ITSM
Accredited

ITIL® Service Offerings & Agreements (SOA)

Duration:
5 days
ITIL® & ITSM
Accredited

ITIL® Planning, Protection & Optimization (PPO)

Duration:
5 days
ITIL® & ITSM
Accredited

ITIL® Release, Control and Validation (RCV)

Duration:
5 days
ITIL® & ITSM
Accredited

ITIL® Operational Support & Analysis (OSA)

Duration:
5 days
ITIL® & ITSM
Accredited

ITIL® Managing Across the Lifecycle (MALC)

Duration:
5 days
ITIL® & ITSM

IT Awareness

Duration:
2 days
ITIL® & ITSM

Change management in IT services

Duration:
1 day
ITIL® & ITSM

Incident management and request fulfillment

Duration:
1 day
ITIL® & ITSM

Problem Management

Duration:
1 day
ITIL® & ITSM
Accredited

ITIL®(V3) Foundation

Duration:
3 days

Contact our expert with questions

about any of our trainings

Agnieszka Rzeczkowska

Training Practice Manager

CONTACT OUR EXPERT

Agnieszka Rzeczkowska

or drag and drop your file here

Allowed extensions: DOC, DOCX, PDF (max 5MB)

Thank you for filling out the form

We will look over your message and get back to you as soon as possible

Sorry, something went wrong and your message couldn’t be delivered

Please refresh the page and try again

Processing...

ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AgilePM® is a registered trademark of Agile Business Consortium Limited.
All AgilePM® Courses are offered by Sii, an Affiliate of Quint Wellington Redwood, an Accredited Training Organization of The APM Group Ltd.
Lean IT® Association is a registered trademark of the Lean IT Association LLC. All rights reserved. Sii is an Affiliate of Accredited Training OrganizationQuint Wellington Redwood.
All prices presented on the website are net prices. 23% VAT should be added.

SUBMIT

Ta treść jest dostępna tylko w jednej wersji językowej.
Nastąpi przekierowanie do strony głównej.

Czy chcesz opuścić tę stronę?

Einige Inhalte sind nicht in deutscher Sprache verfügbar.
Sie werden dann auf die englische Sprachversion der Website weitergeleitet.

Möchten Sie fortsetzen?