About client

A German multinational company that designs and manufactures athletic and casual footwear, apparel and accessories.

The challenge

Integrated environment for internal, external and store type account lifecycle. Automated flow of data from HR to AD, Azure, Office 365 so the account is ready since day one, and automated onboarding and off-boarding after finishing employment.

What we did

During the project:

  • 3rd line support for resolving issues with accounts and requests.
  • Adjustment and optimization of user lifecycle processes
  • Development of integrated master verification reports.
  • Powershell scripts automatization.
  • Resolving issues with synchronization.
  • Definition and enforcement of standards, guidelines and processes within MIM

Effects

The environment allows automatic deployment of users to all integrated systems as well as on-boarding, change and off-boarding. All Static and dynamic distribution groups are maintained via MIM portal.

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