Salesforce Service Cloud

What you get

Certified supplier

of Salesforce solutions

Support from 100+ specialists

consultants, architects, analysts, developers, administrators

Expert knowledge

based on 8+ years of experience

Lower customer service costs

thanks to process automation

Better quality of after-sales service

and increase in customer satisfaction

Improved cooperation

between sales and customer service departments

Meet our experts

I work as Salesforce Developer at Sii. I create new automation solutions for one of the leaders of the pharmaceutical industry and integrate client and subcontractor systems. Thanks to working at Sii I get a chance to work with all Salesforce functionalities and get certificates that confirm my new competencies. Read more Read less

Mateusz Kasprzak | Salesforce Developer

I support clients with solutions based on the Salesforce ecosystem on a daily basis. Thanks to years of experience in building and managing sales and customer service structures, I’m able to skillfully selects solutions to meet individual business needs. I constantly deepen my knowledge about the technology's possibilities and actively share it with my clients. Additionally, I work as a team leader of a consultant team and a mentor in the Trailblazer Community. Read more Read less

Paweł Augustyn | Lead Consultant

I am an experienced consultant, specializing in solutions on the Salesforce platform. Currently, I lead the team delivering solutions in the Salesforce Marketing Cloud app. In my work, the most important thing for me is to deliver maximum value to the client. In my spare time, I try to read as much as possible and develop my passion for flying, admiring the world from my own plane. Read more Read less

Robert Walc | Salesforce Technical Lead

We will help you serve your customers faster and better thanks to Salesforce Service Cloud

Get to know the main benefits of implementing the tool

Unified customer service process

We will help you standardize your customer service processes. Thanks to Salesforce and the contextual knowledge base, employees of your Customer Service departments will easily find all the information necessary to quickly resolve requests.

We will help you standardize your customer service processes. Thanks to Salesforce and the...

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Automation of activities

Our experts will show you how Salesforce improves the query handling processes. With it, cases reported through various channels are automatically assigned to agents and directed to the right people. The use of AI enables automatic classification of cases, recommendation of solutions to them, and automation of repetitive tasks.

Our experts will show you how Salesforce improves the query handling processes. With it,...

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Integrated work environment

Salesforce provides all departments in your company with an integrated work environment where users collaborate directly on specific tickets or customers. We will help you make the best use of the integrated 360-degree view, which provides the relevant information needed to solve the customer's problem.

Salesforce provides all departments in your company with an integrated work environment where users...

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Better customer reach

We will help you integrate e-mail channels, telephone exchange, chat, and others so that customers can contact your customer service department in the most convenient way.

We will help you integrate e-mail channels, telephone exchange, chat, and others so that...

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Book a free Salesforce Service Cloud demo

See how you can serve your customers more efficiently with Salesforce Service Cloud

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Our case studies prove our expertise

Salesforce Sales and Marketing Cloud implementation Salesforce Sales and Marketing Cloud...

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Transformation of the sales process and management of... Transformation of the sales process...

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B2B Sales Platform B2B Sales Platform

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Salesforce applications development Salesforce applications development

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Sales Cloud migration and development Sales Cloud migration and development

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Heavy machinery manufacturer

Salesforce Sales Cloud – support services Salesforce Sales Cloud – support...

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Provider of agriculture sector-based marketing strategies

Automated portal based on Salesforce Automated portal based on Salesforce

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Leading expert in electric vehicles in the Nordic countries

Salesforce Field Service implementation Salesforce Field Service implementation

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Leading supplier of compressed waste equipment

CPQ and Sales App Optimization CPQ and Sales App Optimization

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Contact our expert

Agnieszka Linnik

Business Development Manager

Contact our expert

Agnieszka Linnik

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Latest news

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Salesforce Service Cloud

As a certified Salesforce partner, we will help you improve customer service, reduce its cost, and fully use the potential of your Customer Service team with Salesforce Service Cloud

Certified supplier

Support from 100+ specialists

Expert knowledge

Lower customer service costs

Better quality of after-sales service

Improved cooperation

Unified customer service process

Automation of activities

Integrated work environment

Better customer reach

Agnieszka Linnik

Business Development Manager