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The client was looking for a trusted, globally capable business partner to consolidate Service Desk provided by numerous smaller vendors in Europe.
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The client was looking for a new partner to manage its multilingual, global IT Support Service Center for 15 sites in Europe.
The client was looking for a reliable partner who would implement remote Service Desk support in accordance with ITIL.
The client was looking for an outsourcing partner to provide a Field Support service.
The client was looking for a partner capable of addressing various needs concerning IT support.
The client was looking for a partner to provide a Managed Capacity L2 Field Support and L3 project for the production facility located in a remote area.
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