Client
The challenge
Norlys needed to create a unified customer service system to replace different platforms used before a merger.
What we did
The members of the Sii project team, supervised by Sii Delivery Manager, worked closely with Norlys on:- analyzing business models,
- system architecture,
- software development and testing,
- organizing code quality control procedures,
- test automation for integrations with backend.
Effects
- Norlys’ end customers use the new customer service system
- System’s functionalities include energy and media orders
- Product open to future challenges and easily adaptable thanks to its modular, scalable architecture was delivered on time