About the client
European leader in e-commerce, operating multi-brand platforms, dealing in the online sale of footwear, clothes, handbags, and accessories in the multi-brand formula across 15 European countries.
The challenge
The client needed to carefully assess the future of their Atlassian tools within the company and convert those decisions into actionable steps, focusing on enhancing productivity and fostering innovation.
What we did
- Performed environmental audit and decision support regarding the future of the environment and its support.
- Migrated Jira Service Management together with Assets (formerly Insight) to the Cloud.
- Replaced unsupported solutions/plugins in the Cloud environment with others.
- Implemented Atlassian Access.
- Supported organizing the environment.
- Provided knowledge sharing for Cloud administrator.
Benefits for the client
- Minimising reliance on plugins and custom solutions for a more efficient and cost-effective environment
- Upgrade to the Cloud unlocked all the benefits it offers, including scalability, reliability, and enhanced collaboration
- Seamlessly migrating environment ready for integration with Jira Software in a separate organization within the Cloud
- Simplifying processes with a native approach, reducing complexity and eliminating the need for additional plugins
- Providing a thorough cleanup and reduction of configurations, such as scripts, affiliation with a JSM Organization, and user management.
